September 11, 2026 — A consumer reported an incident involving a CHarging Station PC004-Silver, manufactured by Shenzhenshi Dongting Shijie Technology Co., Ltd, where a chemical/burning smell led to the discovery of a melted charging cord attached to one of its ports, posing potential electrical and fire safety risks.
Product Details
Product Name: CHarging Station PC004-Silver
Incident Overview
The incident occurred recently involving a CHarging Station PC004-Silver that was purchased on January 24th, 2026, from Amazon. The consumer reported smelling a strong chemical or burning odor. Upon investigation, a specific charging cord attached to one of the station’s ports was found to be melted. Critically, while the charging station itself was plugged into a wall outlet, the melted charging cord was not actively connected to a tablet, phone, or other device at the time of the incident.
The product had been in regular use up until the week of the incident. The consumer initially contacted Amazon, the retailer, but was informed that the purchase was past their 120-day return window. Amazon provided a link to contact the original seller, “Shenzhenshi Dongting Shijie Technology Co., Ltd,” but the link was non-functional, and the seller’s page was no longer available on Amazon. The consumer subsequently re-contacted Amazon, who then noted that they would take the necessary steps to report the incident. The item was purchased in the USA and was being used in Canada when the incident occurred, prompting the report to be filed in the USA due to product availability restrictions.
Safety Concerns
This incident with the CHarging Station PC004-Silver raises several significant safety concerns:
- Fire Hazard: The melting of a charging cord indicates extreme overheating, which can easily escalate into a full-blown electrical fire, endangering occupants and property. The presence of a “burning smell” is a direct indicator of this immediate danger and potential for property damage.
- Electrical Shock: Malfunctioning electrical components, especially those that generate enough heat to melt plastic, can expose live wires, creating a severe risk of electrical shock for anyone who touches the device or its attached cables, affecting anyone in close proximity.
- Property Damage: Overheating devices can damage surrounding surfaces, furniture, and other electronics, leading to costly repairs or replacements, representing significant property damage potential.
- Unattended Risk: The fact that the cord melted while not actively in use suggests a potential defect in the charging station’s internal circuitry or the connected cable, leading to dangerous heat generation even in a standby state. This poses a significant long-term risk as the device might be left unattended for extended periods, potentially affecting anyone nearby or causing unnoticed property damage.
What Consumers Should Do
If you own a CHarging Station PC004-Silver or a similar charging station from Shenzhenshi Dongting Shijie Technology Co., Ltd, please take the following immediate actions:
- Immediately Discontinue Use: Unplug the charging station from the wall outlet immediately. Do not attempt to use it or any of its associated charging cables again.
- Inspect Your Product: Carefully check your CHarging Station PC004-Silver and its charging cords for any signs of melting, discoloration, unusual odors, or damage.
- Do Not Attempt Repairs: Do not try to repair the device or its cords yourself, as this can be extremely dangerous.
- Report the Incident: If you experienced a similar incident, report it to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. If you are in Canada, you can report to Health Canada. Providing detailed reports helps regulatory agencies track incidents and take appropriate action.
- Retain Evidence: If an incident has occurred, keep the product, any damaged parts, and documentation of purchase as evidence.
- Contact Amazon: While the seller may be unavailable, contacting Amazon again about safety concerns regarding a product sold on their platform can contribute to broader awareness and potential actions.
Manufacturer’s Response
No manufacturer response has been provided in the incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
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Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.