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Samsung RF28R6221SR Refrigerator Icemaker Parts Break Off, Dispense with Ice, Posing Choking Hazard

November 6, 2026

November 4, 2026 — A recent incident report highlights a serious safety concern involving the Samsung RF28R6221SR refrigerator, specifically its icemaker. According to the report, parts of the icemaker apparatus have been breaking off and mixing with the dispensed ice, creating a potential choking hazard for consumers.

Product Details

Brand Name: Samsung
Manufacturer: SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
Model: RF28R6221SR
Retailer: Costco.com
Incident Report Number: 20261018-00012-2147307666
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Incident Overview

On October 18, 2026, an incident was reported concerning a Samsung RF28R6221SR refrigerator, which was purchased from Costco.com. The report details a significant malfunction within the refrigerator’s internal icemaker apparatus. It states that components of the icemaker are breaking apart during operation. These fractured pieces are then inadvertently dispensed along with the ice cubes, directly into cups or containers used by consumers. This defect presents a critical safety risk, as unsuspecting users could ingest these broken fragments.

Safety Concerns

The primary and most immediate concern stemming from this incident is the severe choking hazard posed by the detached icemaker parts.

  • Immediate Dangers: Ingesting foreign objects, especially rigid or irregularly shaped pieces, can lead to choking, which is a life-threatening emergency. If not immediately dislodged, these fragments can block airways, causing asphyxiation. Even if choking does not occur, sharp or hard fragments could cause internal injuries such as cuts, punctures, or abrasions to the mouth, throat, or digestive tract.
  • Long-term Risks: While the immediate risk is most prominent, repeated exposure to this defect, if undetected, could lead to cumulative ingestion of small particles, though the choking hazard remains the most critical.
  • Who Might Be Affected: All individuals using the icemaker are at risk. However, children are particularly vulnerable due to their smaller airways and tendency to not recognize or articulate the presence of foreign objects in their food or drinks. The elderly or individuals with swallowing difficulties may also be at an elevated risk. Pets could also be affected if they consume dropped ice containing these fragments.
  • Property Damage Potential: While the incident report focuses on human safety, a malfunctioning icemaker could potentially lead to other issues such as water leaks within the appliance or the surrounding area, which could result in minor property damage or affect the refrigerator’s overall functionality. However, the human safety aspect of choking is the most urgent concern highlighted.

What Consumers Should Do

If you own a Samsung RF28R6221SR refrigerator, it is crucial to take immediate action to ensure your safety and the safety of those in your household:

  • Immediate Steps to Take: Stop using the icemaker immediately. Do not consume any ice dispensed from the unit. Carefully inspect any ice already in your freezer bin for foreign particles before use.
  • How to Check if You Own the Affected Product: Locate the model number of your Samsung refrigerator. This is typically found on a label inside the fresh food compartment (often on the left or right wall, or ceiling) or on the back of the appliance. Verify if the model number matches RF28R6221SR.
  • Prevention Measures: Until the issue is resolved, consider alternative methods for obtaining ice, such as using ice trays or purchasing bagged ice. If you must use the icemaker, thoroughly inspect every piece of ice for any foreign objects before consumption.
  • Reporting Procedures: If you have experienced a similar incident or have found broken pieces in your ice, please report it immediately to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Your report helps to identify widespread issues and prompt necessary safety actions.

Manufacturer’s Response

No manufacturer response has been provided in the incident report.

Legal Help Available

If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.

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Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.

Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.

Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.

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