December 10, 2025 – A recent incident report details a consumer’s alarming experience with a new Frigidaire oven, model FCRG3062ASF, which reportedly emitted a natural gas smell when in use. Despite initial service attempts finding no issue, the problem escalated over two months, eventually leading an energy company to confirm a gas leak and declare the appliance unsafe for use.
Product Details
Incident Overview
The consumer purchased a brand new Frigidaire FCRG3062ASF oven, which almost immediately began to emit a smell of natural gas whenever it was in operation. Concerned by the odor, the consumer arranged for a service call. The technician reportedly assessed the appliance and concluded it was operating normally, finding no apparent issues.
However, the natural gas smell persisted and worsened over the following two months. Due to the intensifying odor, the consumer contacted their energy company for further investigation. The energy company’s assessment confirmed the presence of a natural gas leak while the oven was in use, deeming the appliance unsafe for continued operation. The incident report indicates that Frigidaire has responded to the issue, though the consumer expressed dissatisfaction with the speed at which the problem was being addressed given the safety implications of a leaking gas appliance.
Safety Concerns
A natural gas leak from an oven poses several severe safety risks that consumers should be aware of:
- Immediate Dangers: Natural gas is highly flammable and explosive. A leak, especially when the appliance is in use, significantly increases the risk of fire or explosion. Even a small spark from turning on a light switch, using an electrical appliance, or static electricity could ignite accumulated gas. Inhalation of natural gas, while generally non-toxic at low levels, can displace oxygen in enclosed spaces at high concentrations, leading to asphyxiation.
- Long-Term Risks: Undetected or ongoing small leaks can contribute to poor indoor air quality. Although the primary concern with natural gas is its flammability, continuous exposure to gas odors can also be a nuisance.
- Who Might Be Affected: Anyone in the vicinity of the appliance, including household members, children, and pets, is at risk of exposure to the gas and the immediate dangers of fire or explosion.
- Property Damage Potential: A gas explosion or fire can cause extensive damage to the home, its contents, and potentially adjacent properties, leading to significant financial loss and displacement.
What Consumers Should Do
If you own a Frigidaire FCRG3062ASF oven or any gas appliance that you suspect is leaking gas, take immediate action to ensure your safety:
- Stop Using the Product Immediately: Do not attempt to use the oven or any other gas appliance if you smell natural gas. Turn off the gas supply to the appliance if you know how to do so safely.
- Evacuate and Ventilate: Immediately open windows and doors to ventilate the area. If the smell is strong or you suspect a significant leak, evacuate your home and move to a safe distance.
- Contact Your Gas Company: From a safe location (e.g., outside your home), immediately call your natural gas provider or emergency services. Do not use your phone inside the house if you smell gas, as a spark could trigger an ignition.
- Do Not Operate Electrical Devices: Avoid turning lights on or off, using cell phones, or operating any electrical appliances or switches, as these can create a spark.
- Check Your Product: If you own a Frigidaire FCRG3062ASF oven, regularly check for any unusual odors, especially when the oven is in use. Familiarize yourself with the distinctive “rotten egg” smell added to natural gas to help detect leaks.
- Report the Incident: If you have experienced a similar issue, report it to the U.S. Consumer Product Safety Commission (CPSC) at saferproducts.gov. This helps authorities track incidents and potentially initiate further investigations or recalls.
- Contact the Manufacturer: Reach out to Frigidaire/ELECTROLUX/WHITE CONSOLIDATED directly to report the issue and inquire about service or replacement options.
Manufacturer’s Response
The incident report indicates that Frigidaire has responded to the consumer regarding this issue. However, the consumer expressed concerns that the company was “not addressing this issue quick enough for an unsafe product.” Further details regarding the nature of the manufacturer’s response or their specific plan for remediation were not available in this incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.