December 17, 2025 – An incident involving a Ricll brand ottoman has resulted in a severe heel laceration, requiring emergency medical treatment and five stitches. The product, an ottoman that was part of a vanity desk/dresser set, reportedly sliced a user’s heel after she lost balance while standing up.
Product Details
Incident Overview
On November 27, 2025, a 32-year-old woman reported an injury sustained from a Ricll ottoman, SKU C5C478BR01. The incident occurred as she was using the ottoman, which was supplied with a vanity desk/dresser. After standing up from the ottoman, she momentarily lost her balance. While attempting to regain stability, her foot came into contact with the border of the ottoman, resulting in a deep laceration to her heel. The injury was severe enough to necessitate an immediate visit to the emergency room, where she received five stitches to close the wound.
Safety Concerns
This incident highlights significant safety concerns regarding the design and construction of the Ricll ottoman, specifically the potential for sharp or unfinished edges that can cause injury.
- Immediate Dangers: The primary immediate danger is the risk of severe lacerations, cuts, or puncture wounds from sharp edges. Such injuries can lead to significant bleeding, pain, and the need for immediate medical attention, including stitches or other wound closure procedures.
- Long-Term Risks: Injuries like the one reported carry several long-term risks. These include the potential for infection if the wound is not properly cleaned and treated, nerve damage, persistent pain, scarring, and temporary limitations in mobility during the healing process. Repeated injury in the same area or complications can also arise.
- Who Might Be Affected: While the reported incident involved an adult, anyone using the ottoman could be at risk. This includes children who might be less coordinated or playing near the furniture, the elderly who may have balance issues, or even individuals simply moving quickly around the item. The risk is heightened in situations where an individual might lose balance or make incidental contact with the furniture’s edges.
- Property Damage Potential: While the primary concern here is personal injury, a defective design feature like a sharp edge could potentially snag or tear clothing, carpets, or other household items, leading to minor property damage.
What Consumers Should Do
If you own a Ricll ottoman, especially one that came with a vanity desk/dresser, please take the following actions to ensure your safety and that of others in your household:
- Immediate Steps to Take: Carefully inspect your ottoman for any sharp, rough, or unfinished edges, particularly along the borders, corners, and underside where feet might come into contact. If you identify any such hazards, immediately cease using the ottoman.
- How to Check: Run your hand slowly and carefully (perhaps with a protective glove) along all edges and seams of the ottoman. Pay close attention to areas where the material meets or where structural components are joined. Look for any exposed metal, splintered wood, or sharp plastic.
- Prevention Measures: If sharp edges are found, consider remedial actions such as sanding down rough wooden edges, applying protective corner guards, or covering sharp areas with thick fabric or padding. However, the safest measure is to discontinue use if the defect appears to be inherent and unfixable without compromising the product’s integrity. Ensure adequate lighting around the furniture and maintain clear pathways to minimize the risk of accidental contact.
- Reporting Procedures: If you have experienced a similar incident or have identified a hazardous defect with your Ricll ottoman, it is crucial to report it. You can file a report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Additionally, contact the manufacturer, Venerwood INC, and the retailer, Ricll (via https://ricll.com), to inform them of your findings or experience.
Manufacturer’s Response
Venerwood INC, the manufacturer of the Ricll ottoman, has confirmed their response to the incident report. Further details regarding the nature of their response or any actions they plan to take were not included in the provided incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.