December 15, 2025 – A recent incident report highlights a serious safety concern involving the Ride1Up Cafe Cruiser e-bike, where units are allegedly experiencing sudden unintended acceleration. This malfunction has reportedly led to riders falling off their bikes and even property damage. The manufacturer, Ride1UP, has reportedly acknowledged the issue, advising affected customers to replace a faulty throttle cable.
Product Details
Incident Overview
On November 25, 2025, an incident report was filed detailing two separate occurrences of sudden unintended acceleration with a Ride1Up Cafe Cruiser e-bike. The first incident involved the consumer’s son, who was riding the e-bike when it abruptly accelerated without warning, causing him to fall off. No specific details about the nature or extent of his injuries were provided in the report.
Subsequently, while attempting to diagnose the problem in his garage, the reporting consumer also experienced the same sudden acceleration issue. This led to the e-bike crashing directly into the garage door, resulting in property damage.
Upon contacting the manufacturer, Ride1UP, based in San Diego, the consumer was informed that the company was aware of the issue. The manufacturer reportedly acknowledged that the problem stems from malfunctions within the e-bike’s throttle controller. As a corrective measure, Ride1UP instructed the consumer to purchase a replacement throttle cable from them to resolve the defect. The consumer expressed significant concern that this unannounced defect could affect other riders who are unaware of the potential for sudden acceleration.
Safety Concerns
The reported incidents of sudden unintended acceleration in the Ride1Up Cafe Cruiser e-bike present severe safety concerns for riders and those in their vicinity.
- Immediate Dangers: Unintended acceleration can cause riders to lose control instantly, leading to falls, collisions with obstacles, other vehicles, or pedestrians. This can result in serious injuries such as fractures, concussions, road rash, sprains, or even more critical head and spinal trauma, especially if the rider is not wearing appropriate safety gear like a helmet.
- Long-Term Risks: Repeated or sudden falls can lead to chronic pain, long-term mobility issues, and psychological distress from the trauma of an unexpected accident.
- Who Might Be Affected: This issue directly impacts the rider of the e-bike, but also poses a significant risk to pedestrians, cyclists, and drivers in the immediate environment who could be involved in a collision caused by an out-of-control e-bike. Children and less experienced riders may be particularly vulnerable due to their reaction times or lack of familiarity with such emergencies.
- Property Damage Potential: As demonstrated by the reported crash into a garage door, unintended acceleration can also lead to substantial property damage, including damage to the e-bike itself, personal property, vehicles, or public infrastructure.
The core of the problem, identified as a malfunction within the e-bike’s throttle controller, suggests a potentially widespread defect that could affect numerous units beyond the one reported.
What Consumers Should Do
If you own a Ride1Up Cafe Cruiser e-bike, especially if purchased from Eforce Bikes, please take the following steps to ensure your safety and address this potential hazard:
- Immediately Stop Using the Product: If you experience any instances of unintended acceleration or suspect a throttle malfunction, cease using the e-bike immediately. Do not attempt to ride it until the issue has been professionally resolved.
- Check for Symptoms: Be vigilant for any unusual behavior from your e-bike’s throttle, such as the motor engaging or speeding up without throttle input, or the throttle becoming unresponsive.
- Contact the Manufacturer: Reach out to Ride1UP directly to inquire about their acknowledged issue with the throttle controller and the recommended replacement throttle cable. Request information on how to obtain the correct part and any installation guidance. Document all communications.
- Professional Inspection: Consider having your e-bike inspected by a qualified e-bike technician, even if you haven’t experienced the issue, to ensure the throttle system is functioning correctly.
- Report Incidents: If you or someone you know has experienced similar unintended acceleration or any other safety issue with this product, report it to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. This helps authorities track incidents and potentially initiate recalls.
Manufacturer’s Response
According to the incident report, Ride1UP has acknowledged the existence of this issue, stating it stems from malfunctions within the e-bike’s throttle controller. They have reportedly instructed the consumer to purchase a replacement throttle cable from them as a solution to correct the problem.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.