December 22, 2025 – A recent incident report details a serious malfunction involving a Brookstone Deep Tissue Massage Gun, Model RS1004, which reportedly overheated and caught fire while charging. The incident, occurring in a residential setting, resulted in property damage but thankfully no injuries. This report highlights the potential hazards associated with consumer electronic devices, particularly those involving rechargeable batteries.
Product Details
Incident Overview
According to an incident report filed on December 3, 2025, a Brookstone Deep Tissue Massage Gun, Model RS1004, overheated and ignited while charging in a consumer’s home. The device had reportedly been used by a 15-year-old son on its lowest setting on his neck before being set aside to charge. It had not been in use for approximately three months prior to this incident.
While the device was charging, the battery allegedly “popped,” immediately followed by smoke and sparks, which quickly led to a small fire. The reporting individual was able to promptly disconnect the charger from the wall, smother the sparks and flames, and remove the burning device from the home. Fortunately, no injuries were sustained by anyone involved. However, the incident did result in smoke and burn damage to the son’s room, underscoring the destructive potential of such malfunctions.
Safety Concerns
This incident raises significant safety concerns regarding the Brookstone RS1004 Deep Tissue Massage Gun and similar battery-powered devices:
- Immediate Dangers: The most immediate risks include fire, which can spread rapidly and cause severe burns, smoke inhalation, and structural damage. Electrical fires can also pose risks of electrical shock during attempts to disconnect or extinguish.
- Long-Term Risks: Beyond the immediate fire hazard, smoke and soot damage can lead to long-term respiratory issues due to poor indoor air quality. The remnants of a fire can also release toxic chemicals, requiring professional remediation.
- Who Might Be Affected: Anyone in the vicinity of the charging device, including children, teenagers, and adults, is at risk. Given that the device was in a child’s room, the potential for more severe outcomes was significant. Pets are also vulnerable to smoke inhalation and burns.
- Property Damage Potential: As demonstrated by this incident, overheating and fires can cause significant property damage, including burn marks, smoke discoloration, and structural damage to walls, furniture, and personal belongings.
What Consumers Should Do
Consumers who own a Brookstone Deep Tissue Massage Gun, Model RS1004, or similar devices should take the following precautions:
- Discontinue Use Immediately: If you observe any signs of overheating, unusual noises (like popping), smoke, or a burning smell, immediately discontinue use and, if safe to do so, unplug the device. Do not attempt to use or charge a device that shows these symptoms.
- Check Your Product: Verify the model number of your massage gun. The affected model in this report is RS1004.
- Safe Charging Practices:
* Always charge on a hard, non-flammable surface, away from flammable materials like bedding, carpets, or curtains.
* Never leave devices charging unattended, especially overnight or when you are not home.
* Use only the charger supplied with the product.
* Avoid overcharging; disconnect once fully charged.
* Inspect charging cables and the device itself regularly for any signs of damage, fraying, or bulging batteries.
- Emergency Preparedness: Ensure you have working smoke detectors in your home, especially in bedrooms and near charging stations. Know your evacuation plan. If a fire starts, prioritize safety: evacuate immediately and call 911. Only attempt to extinguish a small fire if you are trained and have the appropriate extinguisher.
- Reporting Procedures: If you experience a similar incident or suspect a defect, report it to the manufacturer and the U.S. Consumer Product Safety Commission (CPSC) at SaferProducts.gov. Your report helps identify trends and initiate potential recalls.
Manufacturer’s Response
Brookstone Stores, Inc. has confirmed a response to this incident report. Specific details of their response or any ongoing investigation are not yet publicly available.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.