January 7, 2026 – An LG UltraGear 32-inch OLED Dual Mode gaming monitor (model 32GS95UE-B.AUS) reportedly began emitting smoke and subsequently caught fire during normal operation in a residential apartment. The incident highlights potential fire hazards associated with the product, prompting a call for investigation into a possible internal electrical defect or overheating issue.
Product Details
Incident Overview
On December 15, 2025, an individual was using their LG UltraGear 32-inch OLED Dual Mode gaming monitor (4K UHD / FHD 480Hz, 0.03ms) when it suddenly began emitting smoke and caught a small fire. The monitor was powered on and connected to a gaming setup, plugged into a surge protector, operating under normal conditions as intended by the manufacturer. No modifications had been made to the monitor or its power cable.
The user immediately noticed smoke emanating from the monitor housing and observed clear signs of burning. Acting quickly, they shut off power to the unit and unplugged it, successfully preventing the fire from spreading further. The incident occurred in a standard indoor environment with adequate ventilation and posed a significant fire risk within the residential apartment. Fortunately, no physical injuries were sustained, but the potential for severe harm, including burns or smoke inhalation, and extensive property damage was substantial. The user expressed concern that the monitor may have an internal electrical defect or overheating issue, warranting a thorough investigation into this serious product safety concern.
Safety Concerns
This incident involving the LG UltraGear 32GS95UE-B.AUS monitor raises several critical safety concerns:
- Immediate Dangers: The primary immediate danger is fire. A monitor catching fire can quickly escalate, leading to significant property damage, structural fires, and potential harm to occupants. Smoke inhalation is another immediate risk, which can cause respiratory distress or be fatal. The presence of a fire hazard in a residential setting, especially an apartment, poses a risk not only to the product owner but also to neighbors.
- Long-Term Risks: If an underlying defect exists, other units of the same model could pose similar fire hazards in the future. This could lead to a widespread safety issue affecting numerous consumers, potentially resulting in repeated incidents of smoke and fire.
- Who Might Be Affected: Consumers who own or regularly use the LG UltraGear 32GS95UE-B.AUS monitor are directly at risk. In a residential environment, family members, pets, and even neighbors in adjacent units could be indirectly affected by fire or smoke.
- Property Damage Potential: Beyond the monitor itself, a fire originating from the device could damage the surrounding desk, computer peripherals, furniture, and the apartment structure. The cost of repairs, replacement of damaged items, and potential displacement during repairs can be substantial.
What Consumers Should Do
If you own an LG UltraGear 32GS95UE-B.AUS monitor, or a similar model, here are actionable steps and advice:
- Immediate Steps: If you observe smoke, unusual smells, or signs of burning from your monitor, immediately power it off, unplug it from the wall, and evacuate the area if necessary. Do not attempt to use water on electrical fires; use a Class C fire extinguisher if safe to do so.
- How to Check If You Own the Affected Product: Verify the model number of your LG monitor. The affected model in this incident is LG 32GS95UE-B.AUS. This information is typically found on a label on the back or bottom of the monitor.
- Prevention Measures:
* Ensure your monitor has adequate ventilation and is not placed in an enclosed space where heat can build up.
* Avoid blocking air vents on the monitor.
* Use surge protectors for all electronics, but be aware they do not prevent internal defects within a product.
* Do not leave electronics unattended for extended periods while powered on.
* If you notice any unusual behavior from your monitor, such as excessive heat, flickering, or strange noises, discontinue use and contact the manufacturer or a qualified technician.
- Reporting Procedures: If you experience a similar incident, report it immediately to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. You should also contact LG Electronics, USA directly to inform them of the incident.
Manufacturer’s Response
LG Electronics, USA provided a response on December 18, 2025, stating: “LG manufactures this monitor to meet or exceed all relevant standards. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their monitors should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.”
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.