January 20, 2026 – A recent incident report details a potentially dangerous defect in a Samsung Slide-In Range (Model# NE5K950WS/AA) where stove burners, after being turned down to a lower temperature setting for cooking, unexpectedly revert to the “high” position. This alleged malfunction creates a significant fire hazard, especially if the appliance is left unattended.
Product Details
Incident Overview
The incident, reported on December 30, 2025, describes a critical issue with a Samsung Slide-In Range, Model# NE5K950WS/AA. According to the report, when a burner is turned down to a lower temperature setting (e.g., for simmering), it has an “unexplained propensity” to kick back on to the high position. The reporter explicitly states that if the burner is set to a significantly lower temperature and then left unattended for even a few minutes, it can switch back to “high.” This condition persists until a fire is created or the issue is caught in time, allowing the user to turn the burner off. The consumer claims to have multiple videos documenting this dangerous behavior at their home. The report also queries whether this incident is related to an existing lawsuit or represents a new, independent issue.
Safety Concerns
This reported defect in the Samsung Slide-In Range poses severe safety concerns for consumers:
- Immediate Dangers: The primary immediate danger is a kitchen fire. If a burner unexpectedly switches to a high setting, food could rapidly overheat, burn, and ignite. Flammable materials near the stovetop, such as paper towels, oven mitts, or curtains, could also catch fire. This could lead to severe burns, smoke inhalation, and other fire-related injuries.
- Long-Term Risks: The unpredictable nature of the malfunction means that even if a fire is averted once, the risk persists with every use. Users may become complacent or assume the issue has been resolved, only for it to recur. The potential for a fire could also lead to long-term psychological distress or anxiety for homeowners.
- Who Might Be Affected: Anyone using the range, including adults, teenagers, and even older children who might be cooking, could be directly affected. Furthermore, all occupants of the home, including children, elderly individuals, and pets, are at risk from a house fire resulting from such a malfunction.
- Property Damage Potential: A kitchen fire can quickly spread, causing extensive damage to the kitchen structure, appliances, and surrounding rooms. Smoke and water damage can further complicate recovery efforts, leading to significant financial losses and the potential for a home to become uninhabitable.
What Consumers Should Do
If you own a Samsung Slide-In Range, Model# NE5K950WS/AA, or a similar model, it is crucial to take the following steps to ensure your safety:
- Immediate Steps to Take:
* Do Not Leave Unattended: Never leave the range unattended while cooking, especially when burners are set to a lower temperature or simmering. Monitor the burners constantly for any unexpected changes in heat intensity.
* Verify Burner Settings: Periodically re-check the burner settings even after you have set them to a low temperature to ensure they have not changed.
* Emergency Preparedness: Ensure you have working smoke detectors and a fire extinguisher readily accessible in your kitchen. Know how to use the fire extinguisher.
- How to Check if You Own the Affected Product: Locate the model number on your Samsung range. This is typically found on a label around the door frame, behind the bottom storage drawer, or on the back of the unit. Compare it to Model# NE5K950WS/AA.
- Prevention Measures:
* If you suspect your unit exhibits this behavior, consider turning the affected burner completely off when you step away, even for a short period, rather than leaving it on a low setting.
* If possible, unplug the range from the power outlet when not in use, especially if you plan to be away from home for an extended period.
- Reporting Procedures:
* Report Incidents: If you experience this or any other safety issue with your appliance, report it immediately to the U.S. Consumer Product Safety Commission (CPSC) at www.SaferProducts.gov.
* Contact Manufacturer: Also, report the incident directly to Samsung Electronics America, Inc.
Manufacturer’s Response
As of the date of the incident report (December 30, 2025), the manufacturer’s response noted in the report was “No.” This typically indicates that, at the time of the report, no further action or specific comment from the manufacturer was recorded regarding this particular incident.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.