February 9, 2026 — An incident report details critical safety concerns regarding an Awesafe biometric gun safe that reportedly malfunctioned, allowing a two-year-old child to unlock it, creating a severe risk of unauthorized firearm access. The safe later failed completely, preventing the owner from accessing their firearm and belongings, and manufacturer AWESAFE has allegedly failed to provide an adequate resolution.
Product Details
Incident Overview
The incident report, dated January 7, 2026, details a concerning malfunction with an Awesafe biometric gun safe. According to the consumer, the biometric lock initially exhibited a severe flaw: it would unlock using the fingerprint of their two-year-old grandson. This critical security lapse presented an unacceptable risk of a child gaining unauthorized access to a stored firearm.
Following this alarming discovery, the safe’s functionality deteriorated further. It has since ceased functioning entirely, locking the consumer out of its contents, which include a firearm and other personal belongings. The consumer reported first requesting a remedy from the manufacturer, AWESAFE, on December 5, 2025. Despite multiple written requests and correspondence, AWESAFE has reportedly failed to provide a replacement safe, keys, or any effective resolution, responding only with vague assurances such as “Okay, it will be to you shortly.”
The consumer has retained all email correspondence documenting their attempts to resolve this matter and is seeking immediate investigation and intervention to compel the manufacturer to fulfill its obligations.
Safety Concerns
This incident with the Awesafe biometric gun safe raises several grave safety concerns:
- Immediate Child Safety Risk: The most alarming aspect is the safe’s ability to be unlocked by a two-year-old child’s fingerprint. This constitutes a direct and immediate risk of accidental shootings or other firearm-related injuries, as young children are naturally curious and often unaware of the dangers associated with firearms. A biometric gun safe is specifically designed to prevent unauthorized access, and its failure to do so in this manner is a critical flaw.
- Unauthorized Access Risk: Beyond the specific instance with a child, any malfunction that allows unintended individuals to open the safe compromises the fundamental purpose of a security device. This could lead to theft, misuse, or other dangerous situations.
- Denial of Access to Legally Owned Property: The subsequent complete failure of the safe’s locking mechanism prevents the owner from accessing their firearm and personal belongings. This not only infringes on their legal right to access their property but also means the firearm is effectively “secured” by being inaccessible, which could be problematic if the owner needs to retrieve it for lawful self-defense.
- Compromised Security: Consumers purchase gun safes to ensure responsible firearm storage and prevent accidents or theft. A malfunctioning safe undermines this trust and leaves owners in a precarious position regarding both safety and property access.
- Manufacturer Accountability: The reported failure of the manufacturer to provide a timely and effective remedy exacerbates the safety risks and leaves the consumer without a solution to a critical safety and access problem.
What Consumers Should Do
If you own an Awesafe biometric gun safe or any similar product and have concerns about its functionality, especially regarding unauthorized access:
- Immediately Verify Functionality: If you own an Awesafe Biometric Gun Safe, cautiously test its locking mechanism with authorized fingerprints and ensure it does not respond to unauthorized ones. If you have concerns about a child’s fingerprint unlocking the device, immediately remove the firearm and secure it by other, verifiable means until the safe’s integrity can be confirmed.
- Do Not Rely on a Malfunctioning Safe: If your biometric safe exhibits any signs of malfunction, such as erratic unlocking, failure to recognize authorized fingerprints, or unlocking by unauthorized individuals, do *not* rely on it for secure firearm storage. Remove all contents, especially firearms, and store them securely elsewhere.
- Document Everything: Keep detailed records of any issues you experience, including dates, times, descriptions of the malfunction, and any attempts to contact the manufacturer. Retain all correspondence (emails, chat logs, call summaries).
- Contact the Manufacturer: Reach out to AWESAFE customer service to report the issue and request a remedy. Clearly explain the safety hazard.
- Report the Incident: File a detailed incident report with the U.S. Consumer Product Safety Commission (CPSC) at SaferProducts.gov. This helps the CPSC monitor product safety and identify potential patterns of defects.
- Seek Alternative Secure Storage: While awaiting a resolution, ensure your firearm is stored safely and securely in an alternative, functional, and approved manner, especially if there are children in the household.
Manufacturer’s Response
According to the incident report, the consumer stated that despite multiple written requests and correspondence with AWESAFE, the manufacturer has “failed to provide a replacement safe, keys, or any effective resolution,” responding only with vague assurances such as “Okay, it will be to you shortly.” No manufacturer response has been provided in the incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
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Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.