February 10, 2026 — A Frigidaire refrigerator owner reported an alarming incident where a piece of clear plastic from the ice maker mechanism detached and was dispensed into a drink along with ice. The incident, involving model GRSS2352AF6, occurred on Thanksgiving Day, November 27, 2025, and highlights potential risks associated with the appliance’s ice dispensing system.
Product Details
Incident Overview
On Thanksgiving Day, November 27, 2025, the owner of a Frigidaire refrigerator, model GRSS2352AF6, experienced a concerning safety incident. While preparing a drink for their wife, a piece of clear plastic was dispensed from the refrigerator’s ice dispenser directly into her glass, mixed with ice. The plastic fragment originated from inside the ice container, specifically from a clear plastic shroud that surrounds the auger mechanism. This shroud had broken, allowing a piece of plastic to detach and fall through the dispenser. The refrigerator was relatively new, having been purchased only fourteen months prior to the incident. Fortunately, the plastic piece was noticed before ingestion, preventing potential injury.
Safety Concerns
This incident presents several significant safety concerns for consumers using Frigidaire refrigerators with similar ice dispensing mechanisms:
- Immediate Dangers: The most immediate risk is the potential for ingestion. If a user, particularly a child, an elderly person, or anyone distracted, consumes a piece of broken plastic, it could lead to choking, internal cuts, or other gastrointestinal injuries. The sharp or jagged edges of broken plastic can be particularly dangerous.
- Foreign Object Contamination: The presence of plastic fragments in food or drinks constitutes foreign object contamination, making the food or drink unsafe for consumption.
- Long-Term Risks: While this incident involved a single piece, it indicates a potential weakness in the ice maker’s internal components. This could mean more pieces might break off over time, or the integrity of the ice maker unit could be compromised, leading to further malfunctions or contamination. Repeated, unnoticed ingestion of smaller plastic particles could also pose unknown long-term health risks.
- Who Might Be Affected: Anyone using the ice dispenser is at risk. Households with children are particularly vulnerable, as children may not recognize or be able to articulate that a foreign object is in their drink. Similarly, individuals with impaired vision or cognitive function may be more susceptible to inadvertently consuming the plastic.
- Property Damage Potential: While not directly evident in this incident, a deteriorating plastic shroud could potentially interfere with the auger mechanism, leading to a complete breakdown of the ice maker or damage to other internal components of the refrigerator, requiring costly repairs.
What Consumers Should Do
If you own a Frigidaire GRSS2352AF6 refrigerator or a similar model with an ice dispenser, here’s what you should do:
- Immediate Steps: If you notice any plastic pieces in your ice or suspect a problem with your ice dispenser, immediately stop using the ice function. Do not consume any ice that may contain foreign objects.
- How to Check Your Product: Locate the model number of your Frigidaire refrigerator, typically found on a label inside the refrigerator compartment (often on a side wall or ceiling). Visually inspect the ice container and the clear plastic shroud surrounding the auger mechanism for any signs of cracks, breaks, or loose pieces. Use a flashlight for better visibility.
- Prevention Measures: Always visually inspect ice cubes before putting them into drinks, especially for children. If you hear unusual noises coming from the ice maker or notice changes in the ice’s appearance or texture, investigate immediately.
- Reporting Procedures: If you experience a similar incident or find broken plastic in your ice maker, report it immediately to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Also, contact Frigidaire customer service to report the issue and inquire about potential remedies or recalls. Document the incident with photos or videos if possible.
Manufacturer’s Response
The manufacturer, ELECTROLUX/WHITE CONSOLIDATED, has indicated a response to this incident report. Specific details of their response are not available in the incident report provided.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
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Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.