February 18, 2026 — An incident report details a serious malfunction with an LG LREL6325F electric range, where its top burners are reportedly failing to regulate temperature, remaining on high heat even when adjusted to lower settings or turned off completely. This defect has led to property damage and potential injury risks for consumers.
Product Details
Incident Overview
On January 29, 2026, an incident report was filed concerning an LG LREL6325F electric range, purchased from Lowes, which is still under warranty. The consumer reported that the top burners on the appliance have been sporadically malfunctioning, staying on the highest temperature setting regardless of attempts to turn them down low. More alarmingly, the burners have also failed to respond when attempts were made to turn them off completely. This dangerous defect has already resulted in damaged, expensive cookware and the user being sprayed with bubbling hot oil due to uncontrolled temperature spikes.
Safety Concerns
The described malfunction of the LG LREL6325F electric range poses several significant safety concerns for consumers:
- Immediate Dangers: The primary and most immediate danger is the uncontrolled high heat. This can lead to severe burns from direct contact with the burner, or from splashes of superheated liquids like oil or water, as reported in the incident. There is also an elevated risk of kitchen fires if combustible materials, such as paper towels, dishcloths, or even food, come into contact with an unintendedly hot burner.
- Long-Term Risks: Continued use of a malfunctioning range could lead to repeated exposure to fire hazards and burn risks, causing significant anxiety for users. The unpredictable nature of the defect means that even a momentary lapse in attention could have serious consequences.
- Who Might Be Affected: Anyone operating the range is at risk, particularly those who might be less able to react quickly to sudden temperature increases, such as individuals with mobility impairments or young children who might be present in the kitchen. Pets are also at risk if they are in the vicinity of a sudden splash or fire.
- Property Damage Potential: Beyond the immediate risk of personal injury, the uncontrolled high temperatures can easily damage or ruin cookware, countertops, and potentially ignite surrounding cabinetry or household items, leading to extensive fire and smoke damage to the property. The incident report already confirms damage to expensive cookware.
What Consumers Should Do
If you own an LG LREL6325F electric range or an appliance exhibiting similar erratic temperature control:
- Immediate Steps to Take: If you observe your burner staying on high heat or failing to turn off, immediately cease use of the affected burner. If possible and safe to do so, turn off the power to the entire range at your home’s circuit breaker to prevent further uncontrolled heating.
- How to Check if You Own the Affected Product: Verify the model number of your LG electric range, typically found on a label around the door frame, on the back of the unit, or in the owner’s manual. Compare it to “LREL6325F”.
- Prevention Measures: Until the issue is resolved, do not leave cooking unattended. Be vigilant for any unusual heating behavior or failure of the controls to respond. If you experience these symptoms, discontinue use of the range immediately.
- Reporting Procedures: Contact LG Electronics, USA customer service directly to report your experience. It is also crucial to file an incident report with the U.S. Consumer Product Safety Commission (CPSC) at SaferProducts.gov. These reports are vital for identifying widespread issues and potentially leading to official safety alerts or recalls.
Manufacturer’s Response
On February 4, 2026, LG Electronics, USA responded to the incident. They stated that the LG electric range is manufactured to meet or exceed all relevant standards, including UL858. LG emphasized its rigorous testing processes for product quality and continuous monitoring of product performance in use. The company affirmed it takes customer concerns very seriously and uses such feedback for ongoing product evaluation and improvement. Consumers seeking more information about their electric ranges are directed to visit LG’s website at http://www.lg.com/us/index.jsp or call their toll-free number: 1-800-243-0000.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
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Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.