January 22, 2026 – An incident report details serious safety concerns regarding an adjustable bed sold by Big Sandy Superstore. The M755 King adjustable base, purchased in October 2025, is reported to have caused an electrical fire smell, severely overheated USB charging cables, and led to the destruction of a consumer’s mobile phone due to apparent faulty wiring within the bed’s integrated USB charging ports.
Product Details
Incident Overview
The consumer purchased an adjustable bed base, the Big Sandy Superstore M755 King, in October 2025. By December 31, 2025, the bed’s adjustment function had ceased to work. While attempting to troubleshoot the adjustment issue, the consumer had left USB cables plugged into the integrated charging ports on the side of the bed.
On December 31, 2025, a mobile phone plugged into one of the bed’s USB ports became “bricked up” and irreparable, requiring the purchase of a new phone. At the time, the consumer did not connect this malfunction to the bed’s charging system.
The following day, January 1, 2026, the consumer entered the bedroom to a strong smell of an electrical fire. Upon investigation, they discovered that two USB cables plugged into the bed were “extremely hot.” After unplugging the cables, the smell of fire was traced directly to the USB ports themselves, indicating an internal electrical fault within the bed.
The incident prompted the consumer to re-evaluate previous issues experienced since purchasing the bed, including several charging cables going bad and a phone previously displaying “charging port no longer detects water” notifications when connected to the bed’s chargers. These past occurrences are now believed to be a result of faulty wiring within the adjustable bed’s charging system.
Safety Concerns
This incident highlights several severe safety concerns associated with the Big Sandy Superstore M755 King adjustable bed:
- Electrical Fire Hazard: The most immediate and dangerous risk is the potential for an electrical fire. Overheating USB ports and cables, as described in the report, can quickly ignite surrounding flammable materials such as bedding, mattresses, carpets, and curtains, leading to significant property damage and posing a serious threat to life.
- Property Damage: Beyond fire, faulty electrical components can damage connected electronic devices (like mobile phones, tablets, smartwatches) as evidenced by the “bricked” phone. The cost of replacing such devices can be substantial.
- Burns and Injury: Extremely hot cables and ports present a direct burn hazard to anyone who comes into contact with them, including adults, children, and pets.
- Hidden Defects: The retrospective realization of multiple failing charging cables and phone error messages suggests a persistent, underlying electrical defect that may not be immediately obvious until a more serious incident occurs. This indicates a potential design or manufacturing flaw that could affect multiple units of this product.
- Long-Term Risks: Even if an immediate fire does not occur, persistent electrical faults can degrade wiring insulation over time, increasing the long-term risk of a short circuit, arcing, and subsequent fire.
What Consumers Should Do
If you own a Big Sandy Superstore M755 King adjustable bed (Big Sandy’s model number 345573643) or any similar adjustable bed with integrated USB charging ports from this manufacturer:
1. Immediately Unplug: Unplug the adjustable bed from its wall outlet to completely de-energize it. Do not plug it back in.
2. Stop Using USB Ports: Do not use any integrated USB charging ports on the bed. Remove any cables currently plugged into them.
3. Inspect for Signs of Damage: Carefully check the USB ports, power cord, and areas around the bed for any signs of scorching, melting, discolored plastic, or a burning smell. Do not touch anything that feels hot.
4. Do Not Attempt Repairs: Do not try to repair the bed or its electrical components yourself.
5. Contact the Retailer and Manufacturer: Reach out to Big Sandy Superstore and Big Sandy Furniture, Inc. immediately to report the issue and inquire about a recall, repair, or refund.
6. Report the Incident: File a report with the U.S. Consumer Product Safety Commission (CPSC) at www.SaferProducts.gov. Your report helps identify hazardous products and protect other consumers.
7. Document Everything: Take photos or videos of any damage, including burnt cables, discolored ports, or other evidence. Keep records of your purchase, communication with the retailer/manufacturer, and any related expenses (e.g., replacement phone, damaged cables).
8. Retain the Product: If possible, do not discard the product, as it may be needed for inspection as part of an investigation.
Manufacturer’s Response
As of the date of this report, the manufacturer, Big Sandy Furniture, Inc., has not provided a response to the incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.