January 15, 2026 – A brand new Dyson Airwrap multi-styler reportedly ejected a plastic piece from its 1.6-inch long barrel attachment during its first use, narrowly missing the user and a bystander and highlighting a potential eye injury hazard.
Product Details
Incident Overview
The incident occurred on December 17, 2025, when a consumer’s wife was using a newly purchased Dyson Airwrap. She had just taken the device out of its box and was attempting to use the 1.6-inch long barrel attachment, which she selected for her long hair. During initial inspection, she observed that a plastic component on this specific attachment appeared loose on one side. Her husband was called over, and they jointly attempted to reseat the loose plastic piece back into its intended position. Shortly after, upon powering on the Dyson Airwrap, the plastic piece detached forcefully and was propelled into the air. Fortunately, neither individual was struck or sustained any injuries. However, the report explicitly noted the significant potential for a serious eye injury, given the trajectory and speed of the ejected component.
Safety Concerns
The incident involving the Dyson Airwrap highlights several immediate and potential safety concerns for consumers:
- Immediate Dangers: The most pressing danger is impact injury from the ejected plastic piece. As noted in the incident report, there was a direct risk of the piece striking an eye. Such an impact could lead to severe consequences, including corneal abrasions, retinal detachment, or even permanent vision loss. Depending on the design and material of the plastic piece, it could also cause cuts, lacerations, or bruising to other parts of the face or body.
- Long-Term Risks: Beyond the immediate physical harm, an unexpected equipment malfunction can cause significant psychological distress and anxiety for users. Consumers may become apprehensive about using the product again or other similar styling tools, leading to a loss of trust in the brand and product category. If this issue is widespread, it could indicate a manufacturing defect that poses a recurring risk.
- Who Might Be Affected: The primary user of the Dyson Airwrap is at direct risk of injury. However, anyone in the immediate vicinity during use, including other household members, children, or even pets, could also be struck by flying debris.
- Property Damage Potential: While the primary concern is personal injury, a hard plastic piece flying off could potentially chip, scratch, or otherwise damage bathroom fixtures, mirrors, countertops, or other personal items in the styling area.
What Consumers Should Do
Consumers who own a Dyson Airwrap or are considering purchasing one should take the following precautions:
- Immediate Steps: If you own a Dyson Airwrap and notice any attachments with loose, cracked, or damaged plastic components, immediately discontinue use of that specific attachment and the entire device. Do not attempt to repair or reattach loose parts yourself, as this could lead to further instability or injury.
- How to Check If You Own the Affected Product: Before each use, carefully inspect all Dyson Airwrap attachments, particularly the barrel attachments, for any signs of damage, such as loose plastic pieces, visible cracks, or parts that do not appear to be securely fastened. Gently check components to ensure they are firm and stable. This issue was reported with a 1.6-inch long barrel attachment, but vigilance across all attachments is advised.
- Prevention Measures: Always ensure that any attachment is securely clicked into place and feels stable before powering on your Dyson Airwrap. If you observe any anomalies, unusual sounds, or parts that seem to be shifting, do not proceed with use. Always follow the manufacturer’s instructions for safe operation.
- Reporting Procedures: If you experience a similar incident, discover a defect, or have safety concerns with your Dyson Airwrap or any other consumer product, it is crucial to report it. You can report incidents to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Additionally, contact Dyson directly to inform them of your experience and provide details about your product.
Manufacturer’s Response
Dyson, Inc. provided a response on January 9, 2026. The manufacturer stated that they take all product feedback and safety reports seriously. Based on the limited information available at the time and their product testing, Dyson indicated that they “have no reason to believe there is a safety concern with Dyson Airwrap attachments” and confirmed that the product meets all applicable safety standards. Dyson further communicated that they are reaching out to the customer involved in this incident to understand what happened and will review the specific unit involved.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.