January 6, 2026 – A consumer has reported a serious safety incident involving the Frigidaire EFIC165-BLK ice maker, citing the presence of plastic shards in the ice and significant mold accumulation within the unit’s reservoir. The product’s internal plastic propeller was found to be breaking, leading to contamination of the ice.
Product Details
Incident Overview
On September 17, 2025, a consumer discovered alarming issues with their Frigidaire EFIC165-BLK ice maker. The initial concern arose when plastic shards were found mixed in with the ice produced by the machine. Upon inspection, it was revealed that the plastic propeller component inside the ice maker was breaking apart, directly contaminating the ice with plastic fragments. Further investigation by the consumer also uncovered substantial mold growth collecting within the unit’s water reservoir, indicating a broader sanitation and maintenance concern. The incident was reported the following day, September 18, 2025.
Safety Concerns
This incident presents several significant safety concerns for consumers:
- Ingestion of Plastic Shards: The immediate and most critical danger is the potential ingestion of sharp plastic fragments. This could lead to choking, cuts to the mouth, throat, or digestive tract, and potentially severe internal injuries requiring medical intervention. Children and individuals with swallowing difficulties are particularly at risk.
- Choking Hazard: Plastic shards, especially those of irregular shapes and sizes, pose a direct choking hazard, which can be life-threatening if airway obstruction occurs.
- Mold Exposure and Health Risks: The presence of mold in the water reservoir is a serious health concern. Ingesting mold can cause gastrointestinal distress, allergic reactions (such as sneezing, coughing, watery eyes, skin rashes), and respiratory problems, especially for individuals with asthma, allergies, or compromised immune systems. Prolonged exposure can lead to more severe health issues.
- Contamination of Water and Ice: Mold and breaking plastic components contaminate the water used to make ice, meaning every piece of ice produced could pose a health risk.
- Who Might Be Affected: Anyone consuming ice from the affected machine is at risk. This includes all household members, guests, and potentially pets if the ice is used in their water.
- Property Damage Potential: While not explicitly mentioned, persistent moisture and mold issues can lead to unpleasant odors that permeate surrounding areas, or in extreme cases, damage to the appliance itself requiring costly repairs or replacement.
What Consumers Should Do
If you own a Frigidaire EFIC165-BLK ice maker, it is crucial to take immediate action:
- STOP USE IMMEDIATELY: Discontinue use of the ice maker and any ice produced by it. Do not consume ice from the unit or use the water reservoir for any purpose.
- Inspect Your Product: Carefully inspect your Frigidaire EFIC165-BLK ice maker, paying close attention to the internal components, especially the plastic propeller, and check for any signs of breaking plastic or mold growth in the reservoir.
- Contact the Manufacturer: Reach out to ELECTROLUX/WHITE CONSOLIDATED (Frigidaire’s parent company) directly to report your specific findings and inquire about potential remedies, recalls, or service options. Keep a detailed record of your communication.
- Clean and Sanitize: If you intend to keep the product, ensure thorough cleaning and sanitization according to manufacturer guidelines, especially if mold is present. However, if plastic components are breaking, cleaning alone will not resolve the underlying safety issue.
- Report the Incident: File a detailed report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov or by calling their hotline. Your report is vital for tracking potential hazards and prompting official investigations or recalls.
Manufacturer’s Response
ELECTROLUX/WHITE CONSOLIDATED has responded to this incident report. Specific details of their response or proposed actions are not available in the public incident report at this time. Consumers experiencing similar issues should contact the manufacturer directly for assistance.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.