January 6, 2026 – A Frigidaire FCRG3052BSE freestanding gas range purchased in April 2025 has been reported to emit a strong, persistent gas smell when the oven is in use, indicating a significant gas leak. The incident report details multiple attempts at repair by technicians, with the problem remaining unresolved, raising serious safety concerns for the consumer.
Product Details
Incident Overview
The consumer purchased a Frigidaire FCRG3052BSE freestanding gas range from Home Depot in April 2025. Shortly after purchase, the consumer reported a very strong gas smell whenever the oven was in operation. This smell reportedly did not dissipate and intensified the longer the oven was used, leading the consumer to deem the appliance unsafe.
Following the discovery of the gas leak, the consumer promptly contacted their local gas company, who inspected the range and confirmed that it was indeed leaking gas when in use. Multiple attempts were made to resolve the issue through warranty service. A Frigidaire technician visited the home twice, and subsequently, another appliance company authorized by Frigidaire warranty service also attended. Despite these multiple service calls, the problem has not been fixed. A specific part was reportedly ordered to address the leak but has not yet been delivered. The consumer has expressed profound safety concerns, stating they do not feel safe with the gas range in their home, and is seeking a full refund due to the ongoing and unresolved serious safety hazard.
Safety Concerns
The reported gas leak from the Frigidaire FCRG3052BSE gas range presents several critical safety concerns:
- Immediate Dangers: Gas leaks pose an immediate and severe risk of explosion and fire. Natural gas is highly flammable, and even a small spark from static electricity, a light switch, or another appliance can ignite accumulated gas, leading to catastrophic results. Inhalation of natural gas can also cause dizziness, headache, nausea, and in enclosed spaces, can displace oxygen, leading to asphyxiation, though this is less common with natural gas itself compared to carbon monoxide.
- Long-Term Risks: Persistent, unaddressed gas leaks, even if not immediately leading to an explosion, create a continuous hazard. The ongoing presence of flammable gas increases the baseline risk of an incident. Additionally, while natural gas itself is not directly toxic in small amounts, incomplete combustion (which can occur with a faulty gas appliance) can produce carbon monoxide (CO), a colorless, odorless, and highly toxic gas that can be fatal.
- Who Might Be Affected: All occupants of the home, including adults, children, and pets, are at risk from the immediate dangers of fire/explosion and potential carbon monoxide poisoning. Visitors to the home could also be exposed.
- Property Damage Potential: An explosion or fire resulting from a gas leak can cause extensive damage to the appliance itself, the kitchen, and potentially the entire structure of the home, leading to significant financial loss and potential displacement.
What Consumers Should Do
If you own a Frigidaire FCRG3052BSE gas range or any gas appliance exhibiting similar symptoms:
- Immediate Steps to Take:
* Do Not Use the Appliance: If you smell gas, do not attempt to use the oven or any other part of the range.
* Turn Off Gas Supply: If possible and safe to do so, immediately turn off the gas supply valve to the range.
* Ventilate: Open windows and doors to ventilate the area.
* Evacuate if Strong Smell: If the gas smell is strong and persistent, evacuate everyone from the home immediately.
* Contact Gas Company: From a safe location outside, call your local gas utility company immediately to report the leak.
* Do Not Use Electrical Devices: Do not turn lights on or off, use cell phones, or operate any electrical switches near the suspected leak, as a spark could ignite the gas.
- How to Check if You Own the Affected Product: Locate the model number (FCRG3052BSE) on your Frigidaire gas range. This is typically found on a label along the oven frame, on the back, or inside a drawer compartment.
- Prevention Measures: Ensure you have working carbon monoxide detectors and natural gas leak detectors installed in your home, especially near gas appliances. Have gas appliances professionally inspected regularly.
- Reporting Procedures: Report any gas leaks or safety concerns directly to the manufacturer (ELECTROLUX/WHITE CONSOLIDATED) and the retailer (Home Depot). Additionally, file a detailed incident report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov.
Manufacturer’s Response
The manufacturer, ELECTROLUX/WHITE CONSOLIDATED (Frigidaire), has acknowledged the incident report. Based on the incident details, they have dispatched technicians multiple times to address the issue. However, specific details regarding their ongoing resolution plan beyond the dispatch of technicians and ordering of parts, or their response to the consumer’s request for a refund, are not provided in this incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.