December 10, 2025 – A recent incident report details a concerning malfunction involving a Frigidaire oven, where the inner glass door spontaneously shattered while the appliance was in use. The oven, a Frigidaire FCRG3052BWC model, was reportedly only five months old and operating at 350 degrees Fahrenheit when the incident occurred.
Product Details
Incident Overview
On November 21, 2025, an owner of a Frigidaire FCRG3052BWC oven reported a startling incident where the inner glass panel of their oven door spontaneously shattered. The oven had been purchased just five months prior to the incident, indicating it was a relatively new appliance. At the time of the malfunction, the oven was actively in use and set to a temperature of 350 degrees Fahrenheit. The report does not specify if food was being cooked or any other unusual circumstances preceding the shattering, but the event occurred without apparent external impact, suggesting an internal failure.
Safety Concerns
The shattering of an oven’s inner glass door presents several immediate and potential long-term safety concerns:
- Immediate Dangers: The primary and most immediate danger is the risk of injury from flying glass shards. These fragments can be extremely sharp and hot, potentially causing severe cuts, lacerations, and burns to anyone in the vicinity, including adults, children, and pets. Hot glass fragments could also embed in surrounding surfaces or food, posing further hazards.
- Thermal Burns: With the oven operating at 350 degrees Fahrenheit, exposure to the hot interior or ejected hot glass could lead to painful thermal burns.
- Property Damage: Shattered glass can damage floors, countertops, and other kitchen appliances or surfaces. It can also contaminate food being prepared or stored nearby.
- Electrical Hazard: While not explicitly stated in the report, a violent shattering event could potentially compromise internal electrical components or wiring, leading to a risk of electrical shock or, in extreme cases, a fire hazard if insulation is damaged and short-circuiting occurs.
- Recurrence Risk: For consumers owning the same model, there is a concern that this incident may not be isolated, raising questions about the structural integrity or manufacturing quality of the oven glass in this specific product line.
What Consumers Should Do
If you own a Frigidaire FCRG3052BWC oven or a similar model, and especially if you experience an incident like this, here’s what you should do:
- Immediate Steps: If your oven door shatters, immediately turn off the oven and, if safe to do so, disconnect its power supply by unplugging it or tripping the circuit breaker. Do not attempt to clean up any glass until the oven has completely cooled. Keep children and pets away from the area.
- Do Not Use: Under no circumstances should you continue to use an oven with a shattered or damaged door.
- Check Your Product: Verify if you own the Frigidaire FCRG3052BWC model. The model number is typically found on a label around the oven door frame, inside the storage drawer, or on the back of the appliance.
- Contact the Manufacturer: Reach out to ELECTROLUX/WHITE CONSOLIDATED directly to report the incident and inquire about repair or replacement options. Provide them with your oven’s model and serial number.
- Document Everything: Take photographs or videos of the shattered door, any damage caused, and the product itself. Keep records of your purchase, communication with the manufacturer, and any repair attempts.
- Report to Regulators: It is crucial to report incidents involving consumer products to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. This helps the CPSC track incidents, identify patterns, and potentially issue recalls to protect other consumers.
Manufacturer’s Response
The manufacturer, ELECTROLUX/WHITE CONSOLIDATED, has acknowledged the incident report. Further details regarding their investigation or proposed solutions for affected consumers are not available at this time.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.