December 17, 2025 – A recent consumer incident report details serious safety concerns with a newly purchased Frigidaire Gas Stove, model CRG3052BS. The owner has reported a strong gas smell when the oven is in use, inconsistent temperature regulation, and a non-functional broiler, despite multiple technician visits.
Product Details
Incident Overview
The consumer purchased a Frigidaire Gas Stove, model crg3052bs, in September 2025 from Orville’s Appliance. Shortly after, the owner began experiencing significant issues with the appliance. The primary concern reported on November 27, 2025, was a strong gas smell emanating from the oven whenever it was in use. Additionally, the oven failed to maintain a consistent temperature; a test using an oven thermometer revealed the temperature consistently dropped from 350 degrees to 250 degrees.
By December 4, 2025, the situation had not improved. The consumer reported numerous calls to Frigidaire Customer Service and had three different technicians dispatched to their home. Despite these efforts, both the gas leak and the oven thermostat problems persisted. A further alarming development was the discovery that the broiler was completely non-functional, with the last technician reportedly stating that it would “never work.” These issues indicate a potentially serious manufacturing defect or installation problem that has not been resolved through standard service calls.
Safety Concerns
The issues reported with the Frigidaire Gas Stove, model crg3052bs, pose several significant safety concerns:
- Immediate Dangers (Gas Leak): A strong gas smell indicates a potential gas leak. Natural gas is highly flammable and explosive. A significant leak can lead to a fire or explosion, causing severe burns, injuries, or fatalities to household occupants and significant property damage. Even a small, continuous leak can saturate the air, increasing the risk over time.
- Carbon Monoxide Poisoning: While not explicitly mentioned as a concern, an improperly burning gas appliance or a leak can produce carbon monoxide (CO), an odorless, colorless, and highly toxic gas. CO poisoning can cause headaches, dizziness, nausea, confusion, and, in severe cases, unconsciousness, brain damage, and death. This is particularly dangerous as victims may not realize they are being exposed.
- Fire Hazard (Gas Leak): Any ignition source (e.g., a spark from an appliance, a lit match, static electricity) in the presence of a gas leak can trigger a catastrophic fire or explosion.
- Inconsistent Oven Temperature: An oven that fails to hold temperature consistently can lead to undercooked food, posing a risk of foodborne illness. While not an immediate fire hazard, it speaks to a fundamental defect in the appliance’s core functionality.
- Non-Functional Broiler: A non-working broiler further indicates a significant manufacturing defect, reducing the appliance’s utility and suggesting broader quality control issues with the unit.
- Property Damage Potential: A gas leak leading to a fire or explosion can result in extensive damage to the consumer’s home, appliances, and personal belongings, potentially rendering the home uninhabitable.
What Consumers Should Do
Consumers who own a Frigidaire Gas Stove, particularly model crg3052bs, should take these steps:
- Immediate Steps for Gas Smell: If you smell gas, immediately turn off all gas appliances, open windows and doors to ventilate the area, and evacuate everyone from the home. Do NOT use any electrical switches, phones, or ignite any flames. From a safe location, contact your gas utility company and emergency services immediately. Do not re-enter your home until it has been declared safe by professionals.
- Check for Your Product: Verify if you own a Frigidaire Gas Stove, model crg3052bs. The model number is typically found on a label around the oven door frame, behind the bottom storage drawer, or on the back of the range.
- Preventative Measures:
* Install carbon monoxide detectors in your home, especially near sleeping areas. Test them regularly.
* If you suspect a gas leak or any malfunction, cease using the appliance immediately.
* Never attempt to repair gas appliances yourself unless you are a certified professional.
- Reporting Procedures:
* Report any persistent issues, especially gas leaks, to the manufacturer (Electrolux/Frigidaire) and the retailer where it was purchased.
* File a detailed incident report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. This helps the CPSC identify potential widespread issues and initiate recalls if necessary.
* Keep detailed records of all communications with the manufacturer, retailer, and service technicians, including dates, names, and summaries of conversations.
Manufacturer’s Response
The incident report indicates a “Yes” response from the manufacturer (Electrolux/White Consolidated) regarding the incident. However, despite this acknowledgment, the consumer reported that even after three technician visits, the gas leak and oven thermostat problems persist, and the broiler remains non-functional. This suggests that while the manufacturer has engaged, an effective solution has yet to be provided to the consumer for these serious safety and functional defects.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.