Case Results
Gas Leak from Samsung Oven Triggers Safety Concerns and Red Tag by Utility Company
Brand Name
Samsung
Manufacturer
SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
Model Name
NX60T8111SS/AA
Product Description
The Samsung NX60T8111SS/AA is a freestanding gas range featuring five sealed burners and a stainless steel finish. It includes a large-capacity gas oven, integrated broiler, and digital controls. Marketed for its modern design and versatile cooking functions, this model is frequently sold through major U.S. retailers.
Despite its premium build, the model has faced consumer complaints of gas leaks from burners and the oven cavity, even when the appliance is turned off — a critical defect that poses extreme safety hazards. The oven was red-tagged by a utility technician, signaling an immediate risk and a need for product discontinuation or recall.
Case Details
In February 2024, a consumer reported a severe gas leak from a Samsung NX60T8111SS/AA gas range. The oven, which was just over a year old, began emitting a strong smell of gas during and after use, despite being turned off. The consumer’s 68-year-old husband was cooking with the broiler when the leak was detected.
Alarmed by the smell, the family contacted the local utility company, which sent a technician to the home. Upon inspection, it was found that gas was leaking from multiple components, including the oven, broiler, and all five burners — even when the appliance was powered off. The technician shut off the unit and red-tagged it, marking it unsafe for use.
Injury Brief
Uncontrolled gas leaks from household appliances pose a significant danger, including:
- Fire and explosion risk from accumulated natural gas
- Carbon monoxide poisoning, which can cause death in enclosed spaces
- Suffocation and asphyxiation
- Delayed ignition injuries, where gas builds up and ignites suddenly
Even more troubling is the fact that this unit was just outside its 12-month manufacturer warranty, making it less likely the defect would have been caught during a routine inspection.
Retailers
This Samsung model is widely available through national retailers such as:
If you purchased this model or a similar Samsung gas oven and have noticed any irregularities — including gas smells, difficulty igniting, or delayed burner ignition — stop using the appliance immediately and contact your utility provider for inspection.
Liability
Appliance manufacturers like Samsung Electronics America, Inc. (SEA) have a legal and ethical duty to:
- Ensure that gas control systems are fail-safe
- Alert consumers to known risks or design defects
- Issue recalls when product failures endanger lives
- Honor repairs or replacements even beyond basic warranties when safety is at stake
Red-tagging by a utility company indicates that the product is unsafe for continued use — yet many consumers may not even be aware that such action has been taken.
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