December 17, 2025 – A recent incident report details a concerning malfunction involving a Kitchen Aid KSGG700ESS1 oven, where the oven’s inner glass door imploded and shattered while in use, creating a loud “boom and crackle noise” and dispersing glass fragments throughout the kitchen. The incident occurred on November 30, 2025, during normal baking operation.
Product Details
Incident Overview
On November 30, 2025, an individual was using their Kitchen Aid KSGG700ESS1 oven to bake food. While the oven was actively heating and cooking, a sudden and violent event took place. The user reported hearing a “big boom and crackle noise,” immediately followed by the oven’s inner glass door imploding. The force of the implosion caused glass to shatter and disperse everywhere, creating a hazardous situation within the kitchen environment. The report did not specify if anyone was present in the immediate vicinity of the oven when the incident occurred or if any injuries were sustained.
Safety Concerns
The implosion of an oven glass door presents several severe safety concerns for consumers:
- Immediate Dangers:
* Lacerations and Puncture Wounds: Shards of hot, sharp glass can be propelled with significant force, posing an immediate risk of deep cuts, lacerations, and puncture wounds to anyone nearby, including adults, children, and pets.
* Burns: The glass fragments may be extremely hot, leading to potential burns upon contact.
* Eye Injuries: Flying glass poses a severe risk of eye injuries, including corneal abrasions or more severe damage, which could lead to permanent vision impairment.
- Long-Term Risks:
* Post-Traumatic Stress: The sudden, violent nature of an appliance malfunction can be extremely frightening and may lead to psychological distress or anxiety related to using the appliance or similar products in the future.
* Ongoing Safety Concern: Even after cleanup, tiny, unseen glass particles can remain, posing a lingering risk of cuts or ingestion if they get into food.
- Who Might Be Affected:
* Users/Cooks: Individuals actively using the oven are most at risk due to their proximity.
* Children and Pets: Their curious nature and lower height make them particularly vulnerable to sharp glass fragments on the floor or surfaces.
* Bystanders: Anyone in the kitchen or adjacent areas could be affected by flying debris.
- Property Damage Potential:
* Kitchen Damage: The incident can cause damage to kitchen flooring, countertops, and other appliances from the impact of shattering glass.
* Food Contamination: The food being baked at the time of the incident would be contaminated with glass shards and rendered unsafe for consumption.
* Electrical Hazard/Fire Risk: While not explicitly mentioned, any significant internal damage or sudden electrical malfunction could potentially lead to further hazards or a fire, especially if electrical components are exposed or compromised.
What Consumers Should Do
If you own a Kitchen Aid KSGG700ESS1 oven or a similar model, or if you experience a similar incident:
- Immediate Steps to Take:
* Prioritize Safety: Immediately ensure that all individuals and pets are moved away from the affected area.
* Do Not Approach: Avoid approaching the oven or attempting to clean up the glass until the oven has cooled down and the area is safe.
* Disconnect Power: If safe to do so, immediately turn off and unplug the oven from its power source to prevent any further electrical hazards. If it’s a built-in oven, trip the circuit breaker.
* Safe Cleanup: Once cooled, use heavy-duty gloves, protective eyewear, and closed-toe shoes to carefully clean up all visible glass fragments. Use a shop vacuum for fine particles. Do not use your regular household vacuum, as glass can damage it.
* Do Not Use: Discontinue use of the oven immediately and do not attempt to operate it again until it has been inspected and repaired by a qualified technician, or replaced.
- How to Check if You Own the Affected Product:
* Locate the model number on your Kitchen Aid oven. This is typically found on a label around the door frame, on the side of the door, or on the appliance’s back. Compare it to KSGG700ESS1.
- Prevention Measures:
* Regular Inspections: Periodically inspect your oven door glass for any signs of chips, cracks, or damage, and address them promptly.
* Avoid Extreme Temperature Changes: Do not place cold items directly onto a hot oven door, and avoid harsh cleaning solutions or abrasive materials that could weaken the glass.
* Professional Installation/Maintenance: Ensure installation and any necessary repairs are performed by certified professionals.
- Reporting Procedures:
* Report to CPSC: File a detailed incident report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov or by calling their hotline. This helps track incidents and identify potential broader safety issues.
* Contact Manufacturer: Notify Whirlpool Corporation (Kitchen Aid’s manufacturer) about the incident, providing all relevant details.
Manufacturer’s Response
As of the date of this report, the incident report indicates that there has been “No” response from WHIRLPOOL CORPORATION regarding this specific incident.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.