September 9, 2026 — A recent incident report details a concerning malfunction with the LG LSEL6335F electric range, where the appliance’s burners are reportedly failing to operate correctly, leading to uncontrolled heating and potential safety hazards. The issue involves a specific burner turning on irrespective of user selection and all burners operating solely on their highest setting, posing risks to consumers and property.
Product Details
Incident Overview
According to an incident report filed on August 20, 2026, a consumer experienced a significant operational defect with their LG LSEL6335F electric range. The report states that the bottom right burner of the stove activates regardless of which burner the user attempts to turn on. Compounding this issue, all burners, once activated, only operate at their highest heat setting, even when the control knob is set to a lower temperature. The consumer noted that this is a continuous problem, indicating a persistent and unresolvable malfunction. The consumer also expressed frustration, stating that LG Electronics has been “unwilling to help” resolve the issue.
Safety Concerns
The described malfunction of the LG LSEL6335F electric range presents several serious safety concerns:
- Immediate Dangers: The primary and most immediate danger is the risk of fire and burns. An uncontrolled burner operating at maximum heat can quickly overheat cookware, ignite food, or cause nearby flammable items (such as kitchen towels, oven mitts, or even cabinetry) to catch fire. Users also face a direct burn hazard if they unknowingly touch a burner that is active or at maximum temperature, especially if they believe it is off or set to a lower, safer heat.
- Property Damage: The continuous high heat from an uncontrolled burner can lead to severe property damage. This includes scorching and permanent damage to countertops, backsplashes, and walls. In a worst-case scenario, an uncontrolled fire could result in extensive damage to the kitchen and the entire home.
- Who Might Be Affected: Anyone using the stove is at risk, particularly those who may not immediately notice the malfunction, such as children, the elderly, or individuals with impaired vision or cognitive abilities. The unpredictability of which burner will activate and at what intensity makes the appliance inherently dangerous to operate.
- Food Safety: Beyond the safety risks, the inability to control cooking temperatures precisely can lead to improperly cooked food, which could pose health risks, or ruined meals, causing financial loss and frustration.
What Consumers Should Do
If you own an LG LSEL6335F electric range and experience similar issues or any other unexpected operational problems, it is crucial to take immediate action:
1. Stop Using Immediately: If your electric range exhibits uncontrolled burner activation or temperature settings, cease using the appliance immediately.
2. Disconnect Power: If safely possible, disconnect the stove from its power source. For most ranges, this involves flipping the circuit breaker designated for the appliance at your home’s electrical panel. Do not attempt to unplug it from the wall unless it’s easily accessible and safe to do so.
3. Verify Your Model: Check the model number of your LG electric range, typically found on a label around the oven door frame, underneath the cooktop, or on the back of the appliance, to confirm if it matches LSEL6335F.
4. Contact LG Electronics: Despite the reported difficulties, contact LG Electronics directly to report the specific malfunction. Refer to incident report number 20260820-6FB05-2147312164 if you believe your unit is exhibiting similar behavior. Document all communications, including dates, times, and names of representatives.
5. Report to Authorities: File a detailed incident report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov or by calling their hotline at 1-800-638-2772. Your report helps the CPSC identify patterns and potential widespread defects, leading to investigations and possible recalls.
6. Do Not Attempt Repairs Yourself: Do not attempt to repair the faulty burner or control panel yourself, as this can be dangerous and may void any warranties or negate future assistance from the manufacturer.
Manufacturer’s Response
LG Electronics, USA provided a response on August 24, 2026, stating: “LG manufactures this electric range to meet or exceed all relevant standards including UL858. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about their electric ranges should either visit our web site at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.”
This response, provided shortly after the incident report, outlines LG’s commitment to safety standards and quality control. However, the consumer’s claim that LG was “unwilling to help” suggests a disconnect between the company’s stated policies and the customer’s actual experience in resolving this specific malfunction.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
Licensed to practice law ONLY in California.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.