December 15, 2025 – A consumer has reported suffering painful burns from a Ninja CFP301 coffee maker, alleging that the machine suddenly discharged scalding hot water and coffee grounds while a cleaning cycle message was displayed and the pod lid was opened. The incident highlights potential safety concerns with the popular appliance and has prompted a request for investigation by the U.S. Consumer Product Safety Commission (CPSC).
Product Details
Incident Overview
On July 31, 2025, a consumer was injured while operating a Ninja CFP301 coffee maker, purchased on November 5, 2022, from Kohl’s. According to the incident report, the user was using the machine’s pod feature normally when it displayed a “CLN” message, indicating a cleaning cycle was initiated or required. Upon opening the pod lid to investigate the message, the coffee maker reportedly discharged a spray of scalding hot water and coffee grounds directly onto the user’s chest and right hand.
The sudden discharge resulted in painful burns to the user’s chest and right hand, necessitating immediate medical treatment. The individual sought care at an urgent care facility, where they were prescribed silver sulfadiazine 1% cream. In addition to the physical pain and medical expenses incurred, the consumer reported experiencing emotional distress and lost approximately two hours of work time due to the injury. The serial number of the affected unit is U08Q3223Z5H9.
Safety Concerns
This incident raises significant safety concerns regarding the Ninja CFP301 coffee maker, particularly concerning its cleaning cycle operation and lid mechanism:
- Immediate Dangers: The primary immediate danger is the risk of scalding and chemical burns from hot liquids and coffee grounds. Such burns can be intensely painful, leading to blistering, tissue damage, and requiring immediate medical attention. In severe cases, burns can lead to infection, scarring, and long-term sensitivity.
- Long-Term Risks: Beyond the immediate pain, victims of burns may face prolonged recovery periods, chronic pain, nerve damage, disfigurement, and psychological trauma. Medical expenses, lost wages, and the need for ongoing care can also impose a substantial burden.
- Who Might Be Affected: Any consumer using the Ninja CFP301 coffee maker, especially those operating the pod feature or initiating a cleaning cycle, could be at risk. This risk extends to all members of a household who might operate the appliance, including potentially older children or vulnerable adults.
- Property Damage Potential: While the primary concern in this incident is personal injury, unexpected discharges of hot liquids could also potentially damage countertops, flooring, or other kitchen appliances, leading to additional financial costs for repairs or replacements.
The core issue appears to be a malfunction during a cleaning cycle that caused a sudden, uncontrolled release of hot contents, despite the lid being opened by the user. This suggests a potential design or operational flaw that could pose a widespread risk if not addressed.
What Consumers Should Do
Consumers who own a Ninja CFP301 coffee maker should take the following precautions:
- Immediate Steps If Injured: If you experience an injury from your coffee maker, immediately seek medical attention. Document the incident thoroughly with photographs of the injury, the product, and any surrounding damage. Keep all medical records, receipts, and communication with the manufacturer.
- Check Your Product: Verify if you own the Ninja CFP301 model. The model number is typically found on a label on the bottom or back of the appliance.
- Prevention Measures:
* Always exercise extreme caution when operating coffee makers that handle hot liquids.
* Before opening any lids or compartments on a coffee maker, especially after a brewing or cleaning cycle, ensure the machine has completely finished its operation and any internal pressure has dissipated.
* If a “CLN” or similar message appears, do not immediately open any lids. Consult your product manual for specific instructions on how to safely proceed with a cleaning cycle.
* If you notice any unusual behavior, such as excessive steam, unexpected noises, or erroneous display messages, cease use immediately.
- Reporting Procedures: If you have experienced a similar incident or believe your product has a defect, report it directly to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Your report helps the CPSC identify patterns and potentially initiate investigations or recalls.
Manufacturer’s Response
The consumer involved in this incident reported filing a personal injury claim with SharkNinja and providing full documentation, including medical information and detailed accounts of the incident. In response, SharkNinja Operating LLC reportedly offered only a replacement unit. According to the consumer, the manufacturer has not addressed the injury, medical expenses, or the broader safety hazard posed by the malfunction. This has prompted the consumer to request a CPSC investigation into the potential product safety defect.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.