December 17, 2025 – A consumer recently reported discovering fiberglass-like shards on and within a new Ninja Dt501 Prestige Smart XL countertop oven received from Amazon, raising significant safety concerns. The report, filed on November 29, 2025, details the presence of both long and short glass-like pieces, which the user deemed a definite hazard.
Product Details
Incident Overview
The incident occurred when a consumer, having received the Ninja Prestige Smart XL countertop oven (model Dt501) as a gift purchased from Amazon, proceeded to unbox the appliance. Immediately upon opening the packaging, the user observed a concerning presence of fiberglass-like shards. These particles were noted both on the exterior and interior surfaces of the oven. The consumer described wiping the unit with a wet paper towel, which successfully removed the debris, revealing distinct long and short glass-like pieces. The individual expressed strong concerns about the hazard this presented and further noted finding similar reports on an online forum, suggesting this may not be an isolated incident. The incident was formally reported on November 29, 2025.
Safety Concerns
The presence of fiberglass-like shards on a new appliance poses several serious safety concerns:
- Immediate Dangers:
* Skin Irritation: Direct contact with fiberglass can cause severe skin irritation, itching, and rashes.
* Inhalation Hazard: If particles become airborne, inhalation can lead to respiratory irritation, coughing, and potential damage to lung tissue. This is particularly concerning if the particles are small enough to be easily inhaled.
* Ingestion Hazard: If shards are present on internal surfaces that come into contact with food or are used for food preparation, there is a risk of ingestion, which could lead to internal injuries, irritation of the digestive tract, or more severe health issues.
* Eye Irritation: Contact with eyes can cause irritation, redness, and potential damage.
- Long-Term Risks: Repeated exposure or prolonged presence of fiberglass in a living environment can exacerbate respiratory problems, especially for individuals with pre-existing conditions like asthma or allergies. The long-term effects of ingesting small glass particles are not fully understood but could lead to chronic irritation or other health complications.
- Who Might Be Affected: Anyone handling the appliance, including adults unboxing it, children if they come into contact with the unit, and anyone consuming food prepared in the oven if internal contamination occurs. Individuals with sensitive skin or respiratory issues are particularly vulnerable.
- Property Damage Potential: While not directly related to property damage in this specific incident, such contamination could potentially damage other items if not properly contained and cleaned.
What Consumers Should Do
If you own a Ninja Dt501 Prestige Smart XL countertop oven, especially one recently purchased or received:
- Immediate Steps:
* Do Not Use: If you observe any fiberglass-like shards, do not use the oven. Avoid touching the unit directly with bare hands.
* Inspect Carefully: Before first use, thoroughly inspect the exterior and interior surfaces of the oven for any unusual particles, dust, or shards. Use a strong light source.
* Handle with Caution: If particles are present, wear gloves, a mask, and eye protection to avoid skin contact, inhalation, or eye irritation. Do not attempt to clean it vigorously without protection, as this could aerosolize particles.
* Document Everything: Take clear photographs or videos of the shards and the affected areas of the product.
- How to Check if You Own the Affected Product: Check the model number on your Ninja countertop oven. The incident specifically mentions the Dt501 model, also known as the Prestige Smart XL countertop oven.
- Prevention Measures: If you have not yet unboxed your unit, consider opening it outdoors or in a well-ventilated area, wearing protective gear, and inspecting it thoroughly before bringing it into your kitchen.
- Reporting Procedures:
* Contact SharkNinja: Report the issue directly to SharkNinja customer service immediately.
* Report to CPSC: File a report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Your report helps identify patterns and potential recalls.
* Contact Retailer: If purchased from Amazon or another retailer, contact them to report the defect and inquire about return or replacement options.
Manufacturer’s Response
As of the incident report date, the manufacturer, SharkNinja Operating LLC, has not provided a response regarding this specific incident.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.