February 26, 2026 — An incident report details recurring safety concerns with sofas and a recliner purchased from Raymour & Flanigan, manufactured by Steve Silver Company. The report describes repeated failures of two-inch metal pins and screws designed to secure the armrests, which have a tendency to snap, loosen, or fall out entirely, rendering the furniture unusable and creating significant hazards.
Product Details
Incident Overview
Approximately two years ago, a consumer purchased a set of sofas and a recliner from Raymour & Flanigan. Since the initial purchase, these furniture items have required multiple repairs due to a consistent and concerning safety issue. The two-inch metal pins and screws that are integral to securing the armrests have repeatedly failed. These components either snap, loosen, or detach completely, causing the furniture to become unstable and unusable. The incident report highlights that when this occurs, internal plastic casing components become exposed, further compromising the integrity and safety of the furniture. This issue has persisted over an extended period, necessitating repeated interventions.
Safety Concerns
The repeated failure of the armrest securing hardware in these sofas and recliner presents a multi-faceted safety risk:
- Immediate Dangers: When the metal pins and screws fail, the armrests become unstable or detached, rendering the furniture unusable and potentially causing a user to lose balance or fall if they lean on or rely on the armrest. Exposed plastic casing components could also lead to cuts or pinches.
- Long-term Risks: The incident report primarily focuses on immediate safety concerns and repeated repairs. No specific long-term risks beyond the immediate usability issues have been detailed in the report.
- Who Might Be Affected: The primary users of the furniture are directly at risk of injury from falls or instability. Critically, loose or fallen hardware—small metal pins and screws—poses a severe choking hazard to small children and pets who might pick up or ingest these parts. Additionally, these detached components on the floor create a significant trip hazard for anyone, particularly in dimly lit environments or for individuals with impaired vision or mobility.
- Property Damage Potential: The incident report does not detail any property damage resulting from the reported issues. The furniture itself is rendered unusable when the armrest components fail.
What Consumers Should Do
If you own a set of sofas or a recliner purchased from Raymour & Flanigan, particularly if manufactured by Steve Silver Company, and are experiencing similar issues with armrest stability:
- Immediate Steps: If you notice any armrests becoming loose, unstable, or if pins/screws are missing or protruding, stop using the affected furniture immediately. Do not attempt to sit on or lean on the compromised armrests.
- How to Check: Carefully inspect the underside and connecting points of your furniture’s armrests for any signs of loose, missing, or broken metal pins and screws. Look for any exposed internal components or unusual movement when gentle pressure is applied.
- Prevention Measures: Regularly check the stability of your furniture, especially the armrests, for any early signs of loosening hardware. If you find any loose screws, attempt to tighten them carefully, but be aware that if they repeatedly loosen or snap, it indicates a more significant defect.
- Reporting Procedures: If you have experienced similar incidents or observe defects, it is crucial to report them. Contact Raymour & Flanigan and Steve Silver Company directly to inform them of the issue and seek a repair, replacement, or refund. Additionally, file a detailed report with the U.S. Consumer Product Safety Commission (CPSC) at SaferProducts.gov to help prevent further incidents and inform potential recalls.
Manufacturer’s Response
No manufacturer response has been provided in the incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
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Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.