January 7, 2026 – A consumer has reported a startling incident involving a Samsung smart slide-in gas range with air fry, model NX60T8511SS/AA, where the oven door shattered “out of nowhere.” The incident, reported to consumer safety authorities, highlights potential safety concerns with the appliance.
Product Details
Incident Overview
On December 16, 2025, a consumer reported that the oven door of their Samsung smart slide-in gas range, model NX60T8511SS/AA, suddenly and unexpectedly shattered. The incident occurred without any apparent external impact or misuse, leading the owner to describe it as happening “out of nowhere.” No further details regarding the oven’s operational status (e.g., whether it was on, heating, or cooling) at the time of the shattering were provided in the initial report. This type of incident, involving spontaneous glass breakage, can be alarming and potentially hazardous to those nearby.
Safety Concerns
The spontaneous shattering of an oven door presents several significant safety concerns:
- Immediate Dangers: The primary and most immediate danger is the projection of sharp glass shards. These fragments can cause severe cuts, lacerations, or puncture wounds to anyone in the vicinity, including adults, children, and pets. If the oven was hot at the time of the incident, there is an additional risk of burn injuries from hot glass or exposed heating elements.
- Long-Term Risks: While the immediate danger is from the shattered glass, such an event can cause significant stress and anxiety for consumers, raising questions about the overall durability and safety of the appliance. There’s also a potential for unseen damage to internal components from the shock of the shattering, which could lead to future malfunctions.
- Who Might Be Affected: Anyone near the oven at the time of the incident is at risk of injury. This includes users, other household members, guests, and pets. Children, due to their smaller stature and natural curiosity, may be particularly vulnerable to glass shards spread across the floor.
- Property Damage Potential: Beyond personal injury, shattered glass can cause significant property damage. Shards can embed in flooring, rugs, and furniture, potentially damaging surfaces or requiring extensive cleanup. If food was being cooked, it would likely be contaminated with glass and rendered unusable.
What Consumers Should Do
If you own a Samsung NX60T8511SS/AA oven or a similar model, and especially if you experience an incident of this nature, here’s what you should do:
- Immediate Steps to Take:
* Prioritize Safety: Immediately clear the area of people and pets to prevent injury from glass shards.
* Do Not Use: Do not attempt to use the oven or any part of the range.
* Document: Take clear photographs of the shattered door and the surrounding area. This documentation will be crucial for reporting the incident.
* Cleanup: Exercise extreme caution when cleaning up the glass. Use thick gloves, protective eyewear, and a dustpan and broom. Small shards may require a vacuum cleaner.
- How to Check if They Own the Affected Product:
* Locate the model number on your Samsung range. It is typically found on a label around the door frame, on the back of the appliance, or in the owner’s manual. Verify if it matches NX60T8511SS/AA.
- Prevention Measures: While sudden shattering is hard to predict or prevent, regular, gentle inspection of the oven door for any cracks, chips, or signs of stress might be prudent. Avoid placing heavy items on the oven door or slamming it forcefully.
- Reporting Procedures:
* Contact Samsung: Report the incident directly to Samsung customer service.
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* CPSC: File a report with the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Incident reports are vital for identifying patterns and prompting potential recalls or safety alerts.
Manufacturer’s Response
The incident report indicates a manufacturer response of “Yes.” This suggests that SAMSUNG ELECTRONICS AMERICA, INC. has acknowledged or responded to the consumer’s report. However, the details of their specific response, such as whether a repair, replacement, or investigation was offered, are not available in this initial report. Consumers who have experienced similar incidents should contact the manufacturer directly to understand their options.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.