January 22, 2026 – An incident report filed on January 3, 2026, highlights serious safety concerns regarding the Toshiba Model ML2-EC10SA(BS) Microwave Air Fryer Oven. The report details a pattern of alarming malfunctions, including the appliance turning on automatically, adding time independently, and experiencing flickering internal lights. Most recently, the unit’s turntable has begun running uncontrollably, only ceasing operation when the door is closed, raising significant safety questions for owners of this model.
Product Details
Incident Overview
The incident report describes a concerning and escalating series of malfunctions with a Toshiba Microwave Air Fryer Oven, Model ML2-EC10SA(BS). The problems reportedly began in late January 2025, nearly a year prior to the incident report date, and have worsened over time. Initially, the appliance would turn on automatically, add time to its cooking cycle without user input, and its internal light would flicker on and off. Despite attempts to resolve these issues by following reset instructions in the product pamphlet and unplugging the unit for extended periods, the malfunctions persisted. Most recently, as of the week preceding the incident report date, the microwave’s turntable has started running automatically and will not stop unless the oven door is manually closed. The consumer reported unsuccessful attempts to contact Toshiba regarding the persistent issues.
Safety Concerns
The described malfunctions of the Toshiba ML2-EC10SA(BS) Microwave Air Fryer Oven present several serious safety risks:
- Immediate Fire Hazard: An appliance that turns on automatically and operates uncontrollably poses a significant fire risk. If food or other flammable materials are inside the oven or nearby when it activates unexpectedly, overheating could occur, potentially leading to ignition and a house fire.
- Electric Shock Potential: Unpredictable electrical behavior, such as automatic activation and flickering lights, could indicate internal electrical failures. Such failures could expose users to the risk of electric shock if they come into contact with the appliance, especially if internal components are damaged or exposed.
- Burns and Injury: An uncommanded activation, particularly with the turntable spinning, could heat contents unexpectedly. A user, especially a child, unaware of the internal operation might reach into the oven, risking burns from hot items or injury from moving parts.
- Property Damage: Beyond the immediate risk of fire, persistent electrical malfunctions can damage the appliance itself, surrounding countertops, cabinetry, and other household items. The continuous operation of the turntable also indicates a potential strain on internal motors and components, which could further escalate risks.
- Unintended Cooking/Heating: The automatic addition of time and activation could lead to food being overcooked or, worse, items not intended for heating being heated to dangerous temperatures.
What Consumers Should Do
If you own a Toshiba Model ML2-EC10SA(BS) Microwave Air Fryer Oven, particularly if you have experienced similar malfunctions:
- Immediately Unplug the Appliance: As an immediate safety measure, unplug the microwave from the electrical outlet. Do not attempt to use it again until the issue is resolved or the product is replaced.
- Do Not Attempt to Repair: Do not try to repair the appliance yourself. Tampering with electrical appliances can be dangerous and may void any warranty.
- Check Your Model Number: Verify if your microwave is the Toshiba Model ML2-EC10SA(BS). This information is typically found on a label on the back or side of the appliance, or inside the door.
- Report the Incident: If you have experienced similar problems or any other safety incidents with this product, report it immediately to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. This helps the CPSC gather vital data for potential investigations or recalls.
- Contact the Manufacturer: Although the consumer in this report had difficulty, attempt to contact Midea America Corporation (the manufacturer of Toshiba appliances) for guidance and to report the defect. Keep detailed records of your attempts and communications.
- Keep Away from Flammables: If the unit is still plugged in or if you intend to use it, ensure no flammable materials are near or inside the microwave. However, the safest course of action is to unplug it.
Manufacturer’s Response
As of the date of this report, the manufacturer’s response to this specific incident report is unknown. The consumer stated that attempts to contact Toshiba were unsuccessful.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.