June 16, 2026 — A consumer reported a significant property damage incident involving a True living Go369 air freshener purchased from Dollar General. The air freshener reportedly exploded inside a vehicle, causing a smashed windshield and damage to the dashboard, despite being in a shaded area on a moderate day.
Product Details
Incident Overview
On the morning of May 25, 2026, a consumer purchased a True living Go369 air freshener along with other items from Dollar General. Later that morning, around 7:00 AM, the consumer placed the air freshener and other products in a shaded area of their car, intending to clean it. The weather was described as a “hazy drizzly day,” and the vehicle was not in direct sunlight. Approximately seven hours later, around 2:00 PM, the consumer returned to find their car’s windshield smashed. Upon investigation, it was determined that the True living Go369 air freshener was the cause; its bottom had reportedly blown off. The consumer noted that temperatures were not “unreasonably high,” yet the impact was severe enough to shatter the windshield and damage the vehicle’s dashboard. The consumer expressed concern about what could have happened if they had been inside the car at the time of the incident and requested that the manufacturer cover the cost of the window.
Safety Concerns
This incident highlights several serious safety concerns associated with the True living Go369 air freshener:
- Immediate Dangers: An exploding air freshener poses immediate and severe risks. Fragments of the product, along with shattered glass from a windshield, can become dangerous projectiles capable of causing lacerations, contusions, eye injuries, and even more serious trauma. Had the consumer been inside the vehicle, they could have sustained significant injuries.
- Property Damage Potential: The incident clearly demonstrates the product’s potential for extensive property damage. A smashed windshield requires costly repair or replacement, and damage to the dashboard can lead to further expenses and potentially compromise vehicle integrity or resale value.
- Unpredictable Explosions: The incident occurred under seemingly moderate conditions—a shaded vehicle, hazy weather, and no direct sunlight—suggesting that the product may be prone to unexpected pressure buildup or structural failure even without extreme heat exposure. This unpredictability increases the risk for consumers.
- Enclosed Space Risks: Products designed for use in vehicles or enclosed spaces carry inherent risks if they are not robustly designed to withstand typical temperature fluctuations. An explosion in a small, enclosed area amplifies the force and danger of flying debris.
What Consumers Should Do
If you own a True living Go369 air freshener, or any similar air freshener product, please take the following precautions:
- Immediate Steps: If you currently have this specific product, consider immediately removing it from your vehicle or any enclosed space. Store it in a cool, well-ventilated area away from any heat sources or direct sunlight.
- Check Your Product: Verify if any air fresheners you own are the “True living Go369” model, especially if purchased from Dollar General.
- Prevention Measures: Always adhere to manufacturer guidelines for product use and storage. Avoid leaving any pressurized or liquid-based products, including air fresheners, in vehicles or direct sunlight, even on seemingly moderate days. Temperatures inside a car can rise rapidly, even in the shade.
- Reporting Procedures: If you have experienced a similar incident or property damage with this or any other product, it is crucial to report it to the U.S. Consumer Product Safety Commission (CPSC) at www.cpsc.gov. Detailed reports help identify potential widespread issues and lead to product recalls or safety improvements.
Manufacturer’s Response
No manufacturer response has been provided in the incident report.
Legal Help Available
If you or a loved one has been injured by a defective product or suffered property damage due to a product malfunction, you may be entitled to compensation. The experienced product liability attorneys at Farzan Law understand the complexities of defective product cases and can help you navigate the legal process. Farzan Law is a California based Personal Injury law firm focusing on protecting the rights of those wrongfully injured.
Licensed to practice law ONLY in California.
Contact us today for a free consultation: 424-325-3112
Our legal team has successfully represented clients in product liability cases involving defective appliances, automotive defects, medical devices, and consumer products. We work on a contingency fee basis, which means you don’t pay unless we win your case.
Note: This information is based on incident reports provided by the U.S. Consumer Product Safety Commission. If you find information that is incorrect, please contact us immediately so we can correct the post to reflect accurate information.
Disclaimer: The information provided in this post is not intended to be legal or medical advice. This article is based on publicly available incident reports. The incidents mentioned have not necessarily been independently verified or adjudicated.